| Provincial Life Credits: | 5 credits (BC, AB, SK, MB, ON) |
| Provincial A&S Credits: | 5 credits (AB, SK, MB, ON) |
| CFP® Certificant: | 5 credits (Financial Planning) |
| Institute Members: | 5 credits (inc. 1 Ethics) |
| MFD Credits: | 5 credits (Business Conduct – Non-Ethics) |
There are many, many behavioural management ideas in this informative and useful course. You’ll find it valuable for both coping with those who are difficult and learning how to prevent unpleasant interactions from ever developing.
Your level of stress can be significantly lessened with the perspective this course delivers. It’s a winner in your stable of people management skills.
- Prepare for unreasonable, demanding and unpredictable client behaviour;
- Learn anger management skills;
- Find out how to deliver bad news, and the sad consequences of disappointment;
- Prevent unpleasant interactions and reduce your stress level.
$74.95
$74.95