Provincial Requirements

Continuing Education (CE) Requirements for Life Agents by Province

Each province specifies its own rules and regulations for life agent CE. 
The information provided below is extracted from the insurance regulator websites as an overview. 
A licensee should always verify key information directly with each regulator.

British Columbia

Alberta

Saskatchewan

Manitoba

Ontario

Quebec

These four provinces have no CE requirement:

Nova Scotia

New Brunswick

Prince Edward Island

Newfoundland and Labrador

 

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British Columbia

www.insurancecouncilofbc.com

Insurance Council of BC

Suite 300 - 1040 West Georgia Street
P.O. Box 7
Vancouver, British Columbia
V6E 4H1
Phone: 604-688-0321
Toll-free within BC: 1-877-688-0321

All licensees are required to meet the continuing education requirements for each license year. A license year runs from June 1 to May 31 annually. If a licensee has been licensed for any part of a license year, the individual must meet the full number of continuing education requirements, whether the license was active or inactive.

 

Life Insurance

Mandatory Requirement

Individuals who obtain a license after March 1, 2016 are required to complete the mandatory Council Rules Course, which provides instruction on a licensee's responsibilities under Council Rules, provincial legislation, and other regulatory responsibilities. The Course is only available from Advocis. It provides 4 CE credits. 

Number of Hours Required

For each license year, or portion thereof:

If you have an approved designation (CFP, CLU, RHU, FCIA, FLMI and CEBS)

- 5 technical hours of continuing education.

If you do not have an approved designation:

- 10 technical hours of continuing education if you have been licensed as a life insurance agent for at least 5 of the last 7 years in a Canadian jurisdiction; OR

- 15 technical hours of continuing education if you have not been licensed as a life insurance agent for at least 5 of the last 7 years in a Canadian jurisdiction

 

If you hold a designation that requires the holder to keep the designation in good standing by completing continuing education each year and can demonstrate to Council your designation is in good standing, you are “exempt” from Council’s continuing education requirements.

Content

Only technical material qualifies for continuing education. Technical education directly relates to:

 -life insurance products;

 -financial planning, provided the education is geared to life insurance and not a non-insurance sector, such as securities or mutual funds;

 -compliance with insurance legislation and requirements such Council's Code of Conduct, Council Rules, the Insurance Act, privacy legislation and anti-terrorism/money laundering legislation;

 -ethics; or

 -E&O.

 

Time

 One hour of instruction is equal to one hour of continuing education credit, subject to a one-hour minimum. There is a daily maximum of 7 hours.

Carry Forward

Excess credits cannot be carried over into the next license period.

 

Requirement to Maintain Records

Licensees must ensure they have a valid record of course completion. A payment receipt is not considered proof of attendance.

Licensees should keep proof of attendance records in a dedicated continuing education file, along with sufficient information on how the credit hours were determined. Include topic outlines, the presenter’s name and qualifications, and the time and date.

 Records to support continuing education must be kept for five years from the end of the license period for which the education was used. Random audits are conducted.

 

A&S

Number of Hours Required

For each license year, or portion thereof. A license year runs from June 1 to May 31 annually.

 -if you have an approved designation* you must have 5 technical hours of continuing education; OR

 - if you have been licensed as an A&S agent for at least 5 of the last 7 years in a Canadian jurisdiction, and you do not have an approved designation, you must have 10 technical hours of continuing education; OR

 - if you have not been licensed as an A&S agent for at least 5 of the last 7 years in a Canadian jurisdiction and you do not have an approved designation, you must have 15 technical hours of continuing education.

 

*Approved Designations: CFP, CLU, RHU, FCIA, FLMI and CEBS.

NOTE: Some designations (CLU, FCIA and CFP) require the holder to keep the designation in good standing by completing continuing education each year. If you hold such a designation and can demonstrate to Council your designation is in good standing, you are “exempt” from Council’s continuing education requirements.

Content

Only technical material qualifies for continuing education. Technical education directly relates to:

 - A&S insurance products;

 - compliance with insurance legislation and requirements such Council's Code of Conduct, Council Rules, the Insurance Act and privacy legislation;

 - ethics; or

 - E&O.

 

Structure

Day-to-day business or professional reading does not qualify. However, a separate training meeting for the purposes of reviewing the details of a specific product line may qualify, but regular staff meetings that cover a myriad of topics do not.

Facilitator

The facilitator is expected to be fully qualified. This can be verified through course or promotional materials.

Time

One hour of instruction is equal to one hour of continuing education credit, subject to a one-hour minimum. Breaks are excluded and you must attend the complete course or seminar. In addition:

 - no course can be accredited for more than 15 hours;

 - there is a daily maximum of 7 hours; and

 

Carry Forward

Excess credits cannot be carried over into the next license period.

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 Alberta

www.abcouncil.ab.ca

Suite 600 Bell Tower,
10104 - 103 Avenue
Edmonton, Alberta
T5J 0H8
Phone: 780-421-4148

The Accreditation Committee is responsible for reviewing and approving continuing education providers, continuing education courses, and the hours and means of calculating the continuing education hours, for each course or seminar. The Minister is responsible for approval of the providers, courses and the number of hours each course can be used towards the 15-hour requirement that licensed agents and adjusters must satisfy each licensing year. These functions have been delegated to the Committee.

Course Content

• Course material must be directly related to the insurance industry or the management of an insurance office

• A course will not be accredited if:

• it involves a meeting or conference call that deals with day to day operation of the business

and/or company updates

• the course material concerns products or services governed by some other regulatory body and does not have a significant overlap into the Alberta insurance regulatory environment

• the Committee approved uniform certificate of completion is not used

• the course submission is retroactive, beyond 60 days of receipt by the Alberta Insurance Council office

• the course name includes ‘text’ or ‘exam’ within the title

• an instructor has less than twenty-four (24) months of experience relevant to the presentation

 

Content

• The curriculum must be directly related to:

• knowledge relevant to giving advice about any insurance product or services, or

• adjustment of claims, or

• knowledge, relevant to the operation of an insurance business

 

Credit Hours

In Alberta, there are four main classes of insurance certificates that require Mandatory Continuing Education. Courses may qualify for more than one class of insurance, particularly if it is broad-based knowledge relevant to the operation of an insurance business. Only courses with substantial material related directly to insurance or management of an insurance business can be accredited.

 

The four classes of insurance are:

• General Insurance – Products and services sold under the General Certificate of Authority

• Life Insurance - Products and services sold under Life Certificate of Authority

• Accident and Sickness - Products and services sold under Accident and Sickness Certificate of Authority

• Adjusters – Adjusting activities covered under the Adjusters Certificate of Authority

 

Requirement to Maintain Records

Agents, brokers and adjusters will be required to maintain their continuing education certificates for three years after the expiry of the term in which they were earned. The AIC will continue to conduct audits for compliance with this requirement on a random basis, however, these compliance audits will only extend back three years. Agents, brokers or adjusters will still be able to enter continuing education credits which extend backwards beyond 3 years so they may continue to take advantage of the carry forward from one year to the next.

The periods covered by the "certificate term" are as follows:

Adjusters: A certificate is valid from July 1 - June 30.

General Agents: A certificate is valid from July 1 - June 30.

Life and Accident and Sickness Agents: A certificate is valid from July 1 - June 30.

 

Resident Agents and Adjusters

All holders of a certificate of authority must obtain 15 hours of continuing education credits as a condition of maintaining their certificate of authority.

All certificate holders will be required to have 15 hours of credits per certificate for the first reporting period. A maximum of 7.5 hours of credits can be carried forward from one certificate term to the next.

Certificate holders will be asked to make a declaration on the renewal form stating that they have the required number of hours. The AIC will conduct random audits to determine that certificate holders are in compliance with these requirements. All certificate holders must retain copies of their CE certificates.

Agents or Adjusters who become licensed for the first time in the first nine months of any certificate term are required to obtain CE credits. The number of hours required is calculated on a prorated basis in accordance with a formula established by the regulation. Agents who become licensed in the final three months of a certificate term are not required to obtain CE credits for that year only.

 

Non-Resident Agents and Adjusters

Non-resident agents and adjusters are not required to complete Alberta continuing education requirements if the Minister is satisfied that the non-residents home jurisdiction has a satisfactory continuing education requirement for each class of Alberta certificate of authority that the non-resident holds, and the agent /adjuster has taken the necessary course(s) to meet those requirements. Non-resident agents/adjusters must have completed the continuing education requirements of their home jurisdiction to be exempt from the Alberta requirement, completing continuing education requirements in another jurisdiction where the agent/adjuster holds a non-resident certificate does not exempt the holder from the Alberta requirements.

The following non-resident jurisdictions have been determined to have a satisfactory continuing education requirement: British Columbia, Saskatchewan, Manitoba, Ontario (FSCO, Life and A&S Only), Quebec, New York, Ohio, Nevada, Michigan, Colorado, Kansas, Missouri, Washington State and Illinois. This is to say that an agent who has satisfied the requirements for these classes of certificate(s) only would be accepted. Should you be uncertain if this requirement applies to you, please contact the Council.

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 Saskatchewan

www.insurancecouncils.sk.ca

310 - 2631 - 28th Avenue
Regina SK
S4S 6X3
Phone: 306-347-0862

Continuing education for a Life and/or Accident and Sickness licensee must be directly related to life and accident and sickness insurance products or services, or the management of a financial services business.

Courses, programs or meetings related to sales production, promotion, motivation or computer training do not qualify for credit hours.

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 Manitoba

www.icm.mb.ca

466 – 167 Lombard Ave.
Winnipeg, MB
R3B 0T6
Phone: 204-988-6800

 

Credit Hours

- 15 hours accumulated from June 1 - May 31

- no carry forward

Content

Continuing education for a Life and/or Accident and Sickness licensee must be directly related to life and accident and sickness insurance products or services, or the operation of an insurance business.

A maximum of 5 CE credits of the required 15 may be related to segregated funds. This maximum of 5 may include investment-related education if it is directly applicable and relevant to segregated funds.

Allowable content included ethics, errors and omissions coverage and compliance with insurance-related legislation and regulatory requirements both Provincial (Manitoba) and Federal (e.g. Code of Conduct, the Insurance Act, Rules and Regulations, Privacy legislation, anti-terrorism or money laundering legislation, and replacement requirements).

Content excluded from allowable CE credits are programs based on sales production, promotion, motivation, computer training, and any education not related to products or activity for which the license is held.

Non-residents residing in jurisdictions that have continuing education requirements will be deemed to have met the requirement in Manitoba, providing they attach an original non-resident endorsement. Agents/Brokers residing in a jurisdiction where continuing education is not mandatory are required to comply with Manitoba's continuing education requirements.

With the successful completion of the LLQP life or A&S provincial examination, you are exempt from the required 15 Continuing Education Credit Hours for that licensing period only (you must pass the provincial examination and obtain a license within the same license year). You are required to accumulate 15 Credit Hours for each licensing year there after.

 

You cannot claim credits for the same course twice, unless you can provide Council with proof that the course content has changed significantly since it was last taken.

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 Ontario

www.fsco.gov.on.ca

Financial Services Commission of Ontario (FSCO)
5160 Yonge Street
Box 85
Toronto, Ontario
M2N 6L9
Phone: 416-250-7250
Toll free: 1-800-668-0128

 

Credit Hours

All life insurance agents are required to complete 30 hours of continuing education every two years. As part of the license renewal application, agents will be asked to complete a statutory declaration to confirm that they have met this requirement.

FSCO does not pre-approve or recommend continuing education courses.

Continuing education credits earned during one license period cannot be used in another license period.

For more information on continuing education requirements, see Bulletins LH-02/96, LH-02/97 and LH-01/99.

 

Requirement to Maintain Records

FSCO conducts audits of continuing education credit declarations. Continuing education receipts must include:

- the name of the course provider,

- date or dates when courses or seminars were taken,

- a description of each course or seminar taken (preferably from the course calendar or outline),

- qualifying hours,

- the signature of an authorized representative of the course provider.

If audited, an agent will be required to submit this information to FSCO. Agents should keep these receipts for up to four years in case they are requested by FSCO.

 

Ontario does not impose any further continuing education requirements on a nonresident agent who has met the continuing education requirements of his/her home jurisdiction. This does not apply to non-resident agents from jurisdictions that do not have continuing education requirements.

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 Quebec

www.chambresf.com/en/education/education-offers/

Chambre de la sécuritéé financière
300 Léo-Pariseau Street
Montreal, Quebec
H2X 4B8
Phone: (514) 282-5777
Toll free: 1-800-361-9989

Compulsory professional development applies to those who conduct business in the categories of:

  • Group savings plan brokerage;
  • Scholarship plan brokerage;
  • Insurance of persons;
  • Group insurance of persons.

 

Representatives must earn the following professional development units (PDUs):

  • 10 PDUs in general subjects;
  • 10 PDUs in compliance with standards, ethics and business conduct;
  • 10 PDUs in topics specific to each discipline or registration category in which they are authorized to conduct business.

 

General Subjects Include:

  • Management of a financial services firm
  • Civil Code
  • Accounting
  • Economics
  • Finance
  • Business planning for clients
  • Business planning for representatives
  • Financial planning
  • Tax planning
  • Actuarial sciences
  • Legislative environment
  • Intestate and testamentary successions

 

Topics Specific to each Sector or Registration Category:

Insurance of persons

  • Client counselling
  • Underwriting or risk management
  • Disability insurance
  • Life insurance
  • Trusts
  • Risk management in insurance of persons
  • Underwriting in insurance of persons
  • Accident or health insurance plans
  • Segregated funds
  • Strategy of wealth accumulation and use
  • Financial needs analysis
  • Deferred income plans
  • Investor profile and asset allocation
  • Investment strategy
  • Retirement and estate planning

 

Group insurance of persons

  • Client counselling
  • Underwriting or risk management
  • Disability insurance
  • Life insurance
  • Group insurance and group pension plans
  • Benefits and underwriting in group insurance and group annuity plans
  • Setting up a group insurance and group annuity program
  • Preparing a rate schedule and analyzing group insurance and group annuity quotes
  • Preparing a group insurance and group annuity recommendation
  • Public and private plans
  • Processing group insurance claims

 

Group savings plan brokerage

  • Client counselling
  • Underwriting or risk management
  • Retirement and estate planning
  • Trusts
  • Strategy of wealth accumulation and use
  • Deferred income plans
  • Mutual funds
  • Investor profile and asset allocation
  • Investment strategy
  • Knowing the client
  • Registered plans

 

Scholarship plans brokerage

  • Client counselling
  • Underwriting or risk management
  • Investor profile
  • Knowing the client
  • Strategy of wealth accumulation and use
  • Scholarship plans

 

In Compliance with Standards, Ethics, and Business Conduct

  • Notions of ethics, code of conduct and professional ethics
  • Code of ethics of the Chambre de la sécurité financière / Regulation respecting the rules of ethics in the securities sector
  • Disciplinary committee’s jurisprudence
  • Role of the syndic and investigation process
  • Role of the disciplinary committee and disciplinary process
  • Notions and programs of conformity
  • Legal and regulatory obligations of firms, representatives and independent partnerships
  • Legal and regulatory obligations of representatives
  • Laws and regulations concerning the practice of members, firms, representatives and independent partnerships

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The following provinces have no requirements for life agents to complete continuing education after becoming licensed:

 

 Nova Scotia

Nova Scotia Department of Finance
PO Box 187,
1723 Hollis St.,
Halifax NS
B3J 2N3
902.424.5528 or 902.424.7551

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 New Brunswick

Superintendent of Insurance
Department of Justice - Insurance Branch
Kings Place
P.O. Box 6000
Fredericton NB
E3B 5H1
(506) 453-2541
506.453.8548

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 Prince Edward Island

PEI Securities Office
Consumer, Corporate and Insurance Services Division
Department of Justice and Public Safety
95 Rochford Street
4th Floor, Shaw Building
Charlottetown, Prince Edward Island
(902) 368-4550

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Department of Government Services
P.O. Box 8700
St. John's, NL A1B 4J6
(709) 729-2595

http://www.chambresf.com/en/education/education-offers/